Terms of Service

Last updated: 2026

These terms govern your use of CallSorted (“the service”), an automated missed-call answering service for trade businesses. By signing up or using the service, you agree to these terms.

The service

We provide a phone number that automatically answers missed calls, asks a set of questions you configure, and sends you a text summary of each call. Availability depends on our upstream providers (Twilio, Supabase, Vercel) and is provided on a best-effort basis, not a guaranteed uptime.

Your account

You’re responsible for keeping your login details secure and for the accuracy of the business information and call questions you configure. You must be authorised to receive calls and texts on the phone numbers you provide.

Acceptable use

You agree not to use the service for unlawful purposes, to harass callers, or to collect information from callers without a lawful basis to do so.

Fees

Setup and monthly fees are as agreed with you at signup. Twilio usage (call minutes and SMS) is billed separately on a pay-as-you-go basis as described at signup.

Cancellation

You can request cancellation at any time by contacting us. We’ll stop billing going forward; usage already incurred is still payable.

Liability

The service is provided “as is”. We’re not liable for missed or mishandled calls caused by factors outside our control, including outages of our third-party providers.

Changes

We may update these terms from time to time. Continued use of the service means you accept the current version.

Contact

Questions about these terms: alitaha928.2@gmail.com

This is a general-purpose terms template and not a substitute for legal advice — review it with a solicitor before relying on it for a live business.